/* TITUS support center */
#titus-workspace[data-section="support"]{box-sizing:border-box;width:min(1120px,calc(100vw - 40px));max-width:1120px;max-height:92vh;overflow:auto;padding:0;border:1px solid #2c495e;border-radius:18px;background:#091522;box-shadow:0 32px 100px #0009;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,"Segoe UI",sans-serif;color-scheme:dark}
#titus-workspace[data-section="support"]::backdrop{background:#020812d9;backdrop-filter:blur(6px)}
#titus-workspace[data-section="support"]>.ta-header{position:sticky;top:0;z-index:3;background:#0c1a29f5;padding:24px 30px;border-bottom:1px solid #203549;backdrop-filter:blur(10px)}
#titus-workspace[data-section="support"]>.ta-header h2{font-size:20px;font-weight:650;letter-spacing:-.025em;color:#ecf4fb}
#titus-workspace[data-section="support"] [data-close]{font-family:inherit;font-size:12px;background:transparent;color:#a6b9ca;border-color:#30485c;border-radius:8px;padding:8px 13px}
#titus-workspace[data-section="support"] [data-output]{max-height:none;overflow:visible;padding:0}
#titus-workspace .ts{padding:26px 30px 18px;color:#e5edf6;font-size:14px;line-height:1.5}
#titus-workspace .ts *{box-sizing:border-box}
#titus-workspace .ts h3,#titus-workspace .ts h4{margin:0;color:#edf5fd;font-family:inherit;letter-spacing:-.025em}
#titus-workspace .ts h3{font-size:18px;font-weight:620}
#titus-workspace .ts p{margin:0;white-space:normal;overflow-wrap:anywhere;line-height:1.65}
#titus-workspace .ts svg{width:20px;height:20px;flex:0 0 auto}
#titus-workspace .ts .ts-eyebrow{font-size:10px;font-weight:700;letter-spacing:.16em;color:#7ebbd1;margin-bottom:7px}
#titus-workspace .ts .ts-muted,#titus-workspace .ts .ts-subtitle{color:#95aabe;font-size:13px}
#titus-workspace .ts-intro{display:flex;align-items:center;justify-content:space-between;gap:20px;margin-bottom:23px}
#titus-workspace .ts-top-actions{display:flex;align-items:center;gap:8px;flex:0 0 auto}
#titus-workspace .ts .ts-button{display:inline-flex;align-items:center;justify-content:center;gap:7px;border:1px solid #365269;border-radius:7px;min-height:39px;padding:10px 13px;background:#14283a;color:#cde5f6;cursor:pointer;font-family:inherit;font-size:12px;font-weight:600;line-height:1.3;text-decoration:none;transition:background .15s,border-color .15s}
#titus-workspace .ts .ts-button>svg{width:15px;height:15px}
#titus-workspace .ts .ts-button:hover{background:#1b364d;border-color:#5a88a6}
#titus-workspace .ts .ts-button:disabled{opacity:.5;cursor:not-allowed}
#titus-workspace .ts .ts-primary{background:#65d7ee;border-color:#65d7ee;color:#06212d;box-shadow:0 3px 16px #34cbe315}
#titus-workspace .ts .ts-primary:hover{background:#91e8f7;border-color:#91e8f7}
#titus-workspace .ts .ts-quiet,#titus-workspace .ts .ts-back{background:transparent;border-color:#2a4358;color:#9cb8cd}
#titus-workspace .ts .ts-back{margin-bottom:15px;border:0;padding:0;min-height:28px;font-size:11px}
#titus-workspace .ts-modes{display:flex;gap:22px;border-bottom:1px solid #23394d;margin-bottom:22px}
#titus-workspace .ts-modes button{font-family:inherit;padding:0 0 11px;min-height:35px;background:none;border:0;border-bottom:2px solid transparent;border-radius:0;color:#8ca6ba;font-size:12px}
#titus-workspace .ts-modes button[aria-pressed="true"]{color:#8ce1f4;border-bottom-color:#65d7ee}
#titus-workspace .ts-layout{display:grid;grid-template-columns:minmax(0,1fr) 255px;gap:24px;align-items:start}
#titus-workspace .ts-content{min-width:0}
#titus-workspace .ts-stats{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:10px;margin-bottom:23px}
#titus-workspace .ts-stat{padding:16px 14px;background:#0e2031;border:1px solid #294257;border-radius:9px;display:flex;flex-direction:column;gap:3px}
#titus-workspace .ts-stat strong{font-size:25px;font-weight:650;letter-spacing:-.04em;color:#e3f4ff}
#titus-workspace .ts-stat span{font-size:10px;color:#89a6bc}
#titus-workspace .ts-section-heading{display:flex;align-items:center;justify-content:space-between;margin:0 0 15px;gap:12px}
#titus-workspace .ts-section-heading h3{font-size:16px}
#titus-workspace .ts-list-tools{margin-bottom:14px}
#titus-workspace .ts-search{position:relative;margin-bottom:13px}
#titus-workspace .ts-search>svg{position:absolute;left:12px;top:12px;width:16px;height:16px;color:#7899b1}
#titus-workspace .ts .ts-search input{width:100%;box-sizing:border-box;font-family:inherit;font-size:12px;border:1px solid #2a4359;border-radius:7px;background:#0b1c2b;color:#e3f3ff;padding:11px 12px 11px 36px;margin:0}
#titus-workspace .ts-filters{display:flex;gap:5px;flex-wrap:wrap}
#titus-workspace .ts-filters button{font-family:inherit;font-size:10px;line-height:1.3;min-height:31px;border-radius:6px;border:1px solid transparent;background:none;color:#8da8be;padding:6px 9px}
#titus-workspace .ts-filters button[aria-pressed="true"]{background:#1a3449;border-color:#355c74;color:#b3e8f6}
#titus-workspace .ts-ticket-list{display:grid;gap:10px}
#titus-workspace .ts button.ts-ticket{display:block;text-align:left;width:100%;min-width:0;padding:17px 18px;background:#0d1d2d;border:1px solid #294055;border-radius:9px;cursor:pointer;font-family:inherit;color:inherit;transition:border-color .15s,background .15s}
#titus-workspace .ts button.ts-ticket:hover{border-color:#51829d;background:#102638}
#titus-workspace .ts-ticket-top{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:10px;flex-wrap:wrap}
#titus-workspace .ts-reference{font-size:10px;letter-spacing:.05em;color:#79aac4;font-family:ui-monospace,Consolas,monospace}
#titus-workspace .ts-badge{display:inline-flex;border:1px solid #315771;background:#15374b;color:#a1dbef;border-radius:20px;font-size:9px;padding:3px 8px;white-space:nowrap;line-height:1.5}
#titus-workspace .ts-status-in_progress{background:#232a4c;border-color:#414a78;color:#bdc8ff}
#titus-workspace .ts-status-waiting_on_customer{background:#392f1c;border-color:#695638;color:#e4c58b}
#titus-workspace .ts-status-resolved{background:#11362f;border-color:#286251;color:#96ddc6}
#titus-workspace .ts-ticket-subject{display:block;font-size:14px;font-weight:600;line-height:1.4;color:#e3edf7;margin-bottom:6px;overflow-wrap:anywhere}
#titus-workspace .ts .ts-ticket-preview{font-size:11px;color:#8fa9bf;line-height:1.6;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden;margin-bottom:13px}
#titus-workspace .ts-ticket-meta{display:flex;align-items:center;gap:7px 13px;flex-wrap:wrap;font-size:9px;color:#7495ac}
#titus-workspace .ts-ticket-meta>svg{width:15px;height:15px;margin-left:auto;color:#73b7d1}
#titus-workspace .ts .ts-priority-high{color:#d9b780}
#titus-workspace .ts-pagination{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-top:15px;font-size:10px;color:#8ca7bd}
#titus-workspace .ts-pagination>div{display:flex;gap:7px}
#titus-workspace .ts-pagination .ts-button{font-size:10px;min-height:30px;padding:6px 10px}
#titus-workspace .ts-side-card{padding:20px;border:1px solid #294055;border-radius:10px;background:#0d1e2e;margin-bottom:15px;min-width:0}
#titus-workspace .ts-account-email{display:block;overflow-wrap:anywhere;font-size:12px;color:#c8e0f0;line-height:1.6;margin-bottom:8px}
#titus-workspace .ts-account-plan{display:inline-block;background:#1b3549;border:1px solid #31546c;border-radius:5px;padding:3px 7px;color:#9ac7dd;font-size:10px;text-transform:capitalize}
#titus-workspace .ts-side-card>h3{font-size:13px;margin-bottom:13px}
#titus-workspace .ts .ts-help-link{display:flex;align-items:center;gap:8px;width:100%;padding:11px 0;font:inherit;font-size:11px;text-align:left;background:none;border:0;border-bottom:1px solid #263d51;border-radius:0;color:#9cbdd2;text-decoration:none;cursor:pointer}
#titus-workspace .ts .ts-help-link:last-child{border-bottom:0;padding-bottom:0}
#titus-workspace .ts-help-link>svg{width:15px;height:15px;color:#6fa8c1}
#titus-workspace .ts-help-link>svg:last-child{margin-left:auto;width:12px;height:12px}
#titus-workspace .ts-side-note{padding:5px 13px;color:#87a3b8}
#titus-workspace .ts-side-note>svg{width:23px;height:23px;color:#71adc4;margin-bottom:10px}
#titus-workspace .ts-side-note>h3{font-size:12px;margin-bottom:7px}
#titus-workspace .ts .ts-side-note>p{font-size:11px;color:#809db3}
#titus-workspace .ts-empty{text-align:center;padding:40px 20px;border:1px dashed #2a455b;border-radius:11px;background:#0b1b2b}
#titus-workspace .ts-empty>svg{width:36px;height:36px;color:#69b1c9;padding:6px;background:#143145;border:1px solid #2d5c73;border-radius:9px;box-sizing:content-box;margin-bottom:15px}
#titus-workspace .ts-empty>h3{font-size:16px;margin-bottom:7px}
#titus-workspace .ts .ts-empty>p{font-size:12px;max-width:360px;margin:0 auto 18px}
#titus-workspace .ts-loading{text-align:center;padding:35px 18px;color:#89b3cc;font-size:12px}
#titus-workspace .ts-compose-card,#titus-workspace .ts-detail,#titus-workspace .ts-reply-card{padding:24px;border:1px solid #2c485e;border-radius:11px;background:#0d1e2e}
#titus-workspace .ts-compose-card>h3{font-size:22px;margin-bottom:7px}
#titus-workspace .ts-compose-card>.ts-muted{font-size:12px;margin-bottom:24px}
#titus-workspace .ts-form-row{display:grid;grid-template-columns:1fr 1fr;gap:16px}
#titus-workspace .ts .ts-field{display:block;margin:0 0 18px;color:#bdd3e3;font-size:12px}
#titus-workspace .ts-field>span{display:block;margin-bottom:7px;font-weight:550}
#titus-workspace .ts input,#titus-workspace .ts select,#titus-workspace .ts textarea{display:block;width:100%;box-sizing:border-box;margin:0;padding:11px 12px;border:1px solid #33516a;border-radius:7px;background:#091725;color:#e1effb;font-family:inherit;font-size:13px;line-height:1.6;resize:vertical}
#titus-workspace .ts textarea{min-height:130px}
#titus-workspace .ts input::placeholder,#titus-workspace .ts textarea::placeholder{color:#607f96}
#titus-workspace .ts .ts-count{display:block;margin-top:-12px;text-align:right;font-size:10px;color:#7898af}
#titus-workspace .ts-form-actions{display:flex;align-items:center;justify-content:flex-end;gap:10px;border-top:1px solid #263d51;margin-top:21px;padding-top:20px}
#titus-workspace .ts .ts-fine{font-size:10px;color:#7f9eb4}
#titus-workspace .ts-compose .ts-fine{margin-top:13px;text-align:right}
#titus-workspace .ts-detail-subject{font-size:22px;line-height:1.4;margin-bottom:13px;overflow-wrap:anywhere}
#titus-workspace .ts-detail-meta{display:flex;gap:8px 15px;flex-wrap:wrap;color:#86a5ba;font-size:10px}
#titus-workspace .ts .ts-detail-customer{font-size:11px;color:#9ec5db;margin-top:12px}
#titus-workspace .ts-detail-actions{display:flex;align-items:center;gap:9px;border-top:1px solid #2a4054;margin-top:19px;padding-top:16px}
#titus-workspace .ts-detail-actions select{width:auto;font-size:11px;padding:8px 10px}
#titus-workspace .ts-detail-actions .ts-button{font-size:10px;min-height:34px}
#titus-workspace .ts-thread{display:grid;gap:13px;margin:18px 0}
#titus-workspace .ts-message{display:flex;align-items:flex-start;gap:12px;padding:19px;border:1px solid #273f54;border-radius:10px;background:#0c1b2a}
#titus-workspace .ts-message-staff{border-color:#315b70;background:#10283a}
#titus-workspace .ts-avatar{display:flex;align-items:center;justify-content:center;flex:0 0 31px;height:31px;font-size:10px;font-weight:650;background:#1f374c;color:#b3d9ed;border-radius:8px;border:1px solid #35536b}
#titus-workspace .ts-message-staff .ts-avatar{background:#153d4b;color:#80dcdf;border-color:#2b6778}
#titus-workspace .ts-message-content{min-width:0;flex:1}
#titus-workspace .ts-message-head{display:flex;justify-content:space-between;gap:8px;flex-wrap:wrap;align-items:center;margin-bottom:9px}
#titus-workspace .ts-message-head strong{font-size:12px;color:#c9e0f1}
#titus-workspace .ts-message-head time{font-size:9px;color:#7698b0}
#titus-workspace .ts .ts-message-body{white-space:pre-wrap;font-size:13px;color:#c1d3e3;line-height:1.75;overflow-wrap:anywhere}
#titus-workspace .ts .ts-event{padding:1px 12px 1px 43px;color:#7899af;font-size:10px}
#titus-workspace .ts-reply-card h3{font-size:15px;margin-bottom:15px}
#titus-workspace .ts-reply-actions{display:flex;align-items:center;justify-content:space-between;gap:16px;margin-top:13px;flex-wrap:wrap}
#titus-workspace .ts-banner{padding:13px 16px;border:1px solid #765436;background:#30251d;border-radius:8px;color:#eac19e;font-size:12px;margin-bottom:18px}
#titus-workspace .ts-banner-success{background:#12352f;border-color:#286151;color:#a2e0ca}
#titus-workspace .ts-banner-info{background:#123046;border-color:#2c5871;color:#a5d3e9}
#titus-workspace .ts-footer{display:flex;align-items:center;gap:6px;border-top:1px solid #20374b;margin-top:26px;padding-top:17px;font-size:10px;color:#7895aa}
#titus-workspace .ts-footer>svg{width:14px;height:14px}
#titus-workspace .ts button:focus-visible,#titus-workspace .ts a:focus-visible,#titus-workspace .ts input:focus-visible,#titus-workspace .ts select:focus-visible,#titus-workspace .ts textarea:focus-visible{outline:2px solid #91e4f7;outline-offset:3px}
@media(max-width:900px){#titus-workspace .ts-layout{grid-template-columns:minmax(0,1fr)}#titus-workspace .ts-sidebar{display:grid;grid-template-columns:1fr 1fr;gap:15px}#titus-workspace .ts-side-card{margin:0}#titus-workspace .ts-side-note{grid-column:1/-1}#titus-workspace .ts-intro{align-items:flex-start;flex-direction:column;gap:15px}}
@media(max-width:580px){#titus-workspace[data-section="support"]{width:calc(100vw - 16px);max-height:94vh;border-radius:12px}#titus-workspace[data-section="support"]>.ta-header{padding:18px}#titus-workspace .ts{padding:18px}#titus-workspace .ts-stats{grid-template-columns:repeat(2,minmax(0,1fr))}#titus-workspace .ts-sidebar{grid-template-columns:1fr}#titus-workspace .ts-form-row{grid-template-columns:1fr;gap:0}#titus-workspace .ts-compose-card,#titus-workspace .ts-detail,#titus-workspace .ts-reply-card{padding:18px}#titus-workspace .ts-top-actions{width:100%}#titus-workspace .ts-top-actions .ts-primary{flex:1}#titus-workspace .ts-message{padding:15px;gap:9px}#titus-workspace .ts-message-head{flex-direction:column;align-items:flex-start}#titus-workspace .ts-reply-actions .ts-button{width:100%}}